Privacy Policy

This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

Your continued use of the Site confirms your acceptance of the privacy policy.


What data do we collect?

Our company collects the following data;

How do we collect your data?

You directly provide our company with most of the data we collect. We collect data and process data when you:

How do we use your data?

Our company collects your data to analyse how our sites and services are being used so we can improve them to better serve our clients so that we can:

If you agree, Business Transformation Group will not share your data for whatever reason, or with law enforcement or specific partners which we shall only share upon your consent.

When our Company processes your order or request or enquiry, it may send your data to, and also use resulting information from credit references agencies to prevent fraudulent activities.

How do we store your data?

Our company will keep your data for 7 years. Once this time period expires, we may delete your data.


Our company would like to send you information about products and services of ours that we think you might like as well, as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You may at any time stop our company from contacting you for-marketing purposes or giving your data to our partners including our sister companies.

If you no longer wish to be contacted for marketing purposes, kindly send us an OPT OUT email.

What are your data protection rights?

Our company would like to make sure you are fully aware of all your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request our company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that our company correct any information you believe is inaccurate. You also have the right to request our company to complete information you believe is incomplete.

The right to erasure – you have the right to request that our company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that our company restrict the processing of your personal data, under certain conditions.

The right to object processing – You have the right to object to our company's processing of your personal data, under certain conditions

The right to portability – You have the right to request that our company transfer the data that we collected to another organisation, or directly to you, under certain conditions.

If you make a request, we will strive to respond to you within a month. If you would like to exercise any of these rights contact us.

Or write to us: 48 Samora Machel Avenue, 17th Floor, Livingstone House, Harare, Zimbabwe.

What are Cookies?

Cookies are text files placed on your computer to collect standard Internet Log information and visitor behaviour information. When you visit our website, we may collect information from you automatically through cookies or similar technology.

For further information visit

How do we use cookies?

Our company uses cookies in a range of ways to improve on our website, including:

What types of cookies do we use?

There are a number of different types of cookies, however our website uses:

How to manage cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

Our company website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Our company keeps its privacy policy under regular reviews and places any updates on this web page. This privacy policy was last updated 1 October 2019.

How to contact us?

If you have any questions about Our company's privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights please contact us.

Call us: +263 719 422 796/7/8 or +263 242 300460

Or write us at: 48 Samora Machel Avenue, 17th Floor South Wing, Livingstone House, Harare, Zimbabwe.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that our company has not addressed your concern in a satisfactory way or manner, you may contact your information representatives in the event we have not managed to address any of your concerns regarding your rights and our privacy policy.